TERMS AND CONDITIONS - CHOOSE YOUR OWN CAMINO

Effective April, 2026

1. Introduction

These Terms & Conditions ("Terms") govern your use of the Choose Your Own Camino website and services.

By engaging our services, you agree to be bound by these Terms.

2. Nature of Services

Choose Your Own Camino provides:

• Personalised Camino itinerary planning

• Accommodation booking services

• General guidance and support for pilgrims planning and walking the Camino de Santiago

We act as an independent travel planner and booking agent, not as a tour operator.

We do not own, control, or operate accommodation providers or third-party services.

3. Booking Services

Where requested, we will:

• Research and recommend suitable accommodation

• Make bookings on your behalf with third-party providers

All bookings are subject to the terms and conditions of the relevant provider (e.g. hotels, guesthouses).

You agree that:

• Final responsibility for reviewing booking details rests with you

• Any issues with accommodation are ultimately governed by the provider’s policies

4. Fees and Payments

Our fees may include:

• A service fee for itinerary design

• A commission or percentage-based fee applied to accommodation bookings

All fees will be clearly communicated prior to confirmation.

Payments are currently arranged off-platform and must be completed as agreed before services or bookings are finalised.

5. Cancellations and Changes

a) By You:

• Cancellation or modification requests must be submitted in writing

• Refund eligibility depends on:

  • The timing of the cancellation

  • The policies of third-party providers

  • Work already completed by us

Service fees may be non-refundable once work has commenced.

b) By Third Parties:

Accommodation providers may cancel or modify bookings. We are not responsible for such changes but will assist in finding alternatives where possible.

6. Travel Responsibility

You acknowledge that:

• Walking the Camino is a physically demanding activity

• You are responsible for assessing your own fitness, health, and preparedness

• You undertake your Camino de Santiago pilgrimage at your own risk

We provide guidance only and do not guarantee outcomes, safety, or suitability.

7. Liability Limitation

To the maximum extent permitted by law, Choose Your Own Camino is not liable for:

• Injury, illness, or death during travel

• Loss, damage, or theft of personal belongings

• Delays, cancellations, or disruptions

• Acts or omissions of third-party providers

Our liability is limited to the value of the services we directly provide.

8. Third-Party Services

We act as an intermediary between you and accommodation providers.

We are not responsible for:

• The quality, safety, or availability of accommodation

• Errors or omissions made by third parties

Any disputes regarding accommodation must be resolved with the provider.

9. Accuracy of Information

While we aim to provide accurate and up-to-date information, we do not guarantee:

• Trail conditions

• Weather

• Availability of services while on the Camino

Information is provided in good faith but may change.

10. Intellectual Property

All itineraries, guides, and materials provided remain the intellectual property of Choose Your Own Camino.

They are for personal use only and may not be reproduced or distributed without permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

14. Contact

For any questions regarding these Terms, please contact:

Email: [email protected]
Business Name: Choose Your Own Camino